Functions of the head of the quality department. Job description of the chief
I approve
_____________________________ (Surname, initials)
(name of organization, its ________________________________
organizational and legal form) (director; other person authorized
approve job description)
JOB INSTRUCTIONS FOR THE HEAD OF THE QUALITY CONTROL DEPARTMENT
——————————————————————-
(name of institution)
00.00.201_ #00
- I. General provisions
1.1. This job description establishes the rights, responsibilities and duties of the head of the quality control department _____________________________________ (hereinafter referred to as the "enterprise"). Institution name
1.2. The head of the quality control department belongs to the category of managers.
1.3. The person appointed to the position of the head of the quality control department must have a higher professional (technical) education and work experience in the specialty in managerial positions for at least 5 years.
1.4. Appointment to the position of the head of the quality control department and dismissal from it is carried out on the basis of an order.
1.5. The head of the quality control department is directly subordinated to _________________________________________________________________________________.
1.6. If the head of the quality control department is absent, then temporarily his duties are performed by a duly appointed person who is responsible for the proper performance of the duties assigned to him.
1.7. In his activities, the head of the quality control department is guided by:
- the charter of the enterprise and this job description;
- labor regulations;
- legislative and regulatory documents on the issues of the work performed;
- methodological materials related to relevant issues;
- orders and instructions of the director of the enterprise (immediate supervisor).
1.8. The head of the quality control department should know:
- production technology of the enterprise;
- standards and technical conditions in force in the industry and at the enterprise;
- the procedure for certification of products (works, services);
- the procedure for attestation of the quality of industrial products;
- the procedure for submitting and considering complaints regarding the quality of raw materials, materials, semi-finished products, components and finished products;
- rules for testing and acceptance of products;
- legislative and regulatory legal acts, methodological materials on product quality management;
- a system of state supervision, interdepartmental and departmental control over product quality;
- systems, methods and means of technical control;
- organization of accounting, procedure and deadlines for reporting on product quality;
- fundamentals of labor legislation;
- rules and regulations of labor protection;
- experience of leading domestic and foreign enterprises in achieving high levels of product quality and organization of its control;
- fundamentals of economics, organization of production, labor and management.
- II. Functions
The following functions are assigned to the head of the quality control department:
2.1. Preparation of relevant documentation.
2.2. Keeping records of product quality indicators.
2.3. Submission of established reporting.
2.4. Ensuring healthy and safe working conditions for subordinate performers.
2.5. Organization of work to control the quality of products manufactured by the enterprise, the performance of work (services).
2.6. Methodological support of issues within its competence.
III. Job Responsibilities
The head of the quality control department performs the following job responsibilities:
3.1. Provides verification of material resources (raw materials, materials, semi-finished products, components) entering the enterprise, as well as preparation of conclusions on the compliance of their quality with standards and specifications.
3.2. Carries out activities to improve the quality of products (works, services), manages their preparation for state attestation and certification.
3.3. Manages the development and implementation of a quality management system, standards and regulations, indicators regulating the quality of products (works, services), the most advanced control methods that provide for automation and mechanization of control operations, systems for defect-free delivery of products, non-destructive testing, etc., the creation of these purpose of special funds.
3.4. Organizes work:
- on quality control of products manufactured by the enterprise, performance of works (services) in accordance with the requirements of standards and specifications, approved samples (standards) and technical documentation, terms of delivery and contracts;
- to strengthen production discipline;
— to ensure the production of high-quality and competitive products.
3.5. Organizes the development of measures to improve the quality of products (works, services), ensure their compliance with the modern level of development of science and technology, the needs of the domestic market, export requirements, etc.
3.6. Engaged in providing:
— operational control at all stages of the production process;
- quality control and completeness of finished products, the quality of tools and technological equipment manufactured at the enterprise;
— the correctness of storage in the divisions of the enterprise and in the warehouses of raw materials, materials, semi-finished products, components, finished products.
3.8. Leads the work aimed at ensuring control over the implementation of the necessary measures to increase the responsibility of all production links for the release of products that meet the established requirements, to stop the acceptance and shipment of low-quality products.
3.9. Takes part in the work on determining the range of measured parameters and optimal standards for measurement accuracy, on the choice of the necessary means for their implementation.
3.10. Supervises department employees.
3.11. Provides control:
— for testing finished products and drawing up documents certifying the quality of products (works, services);
- for the timely preparation of methods and technological instructions for the current control of the manufacturing process;
For the state of control and measuring equipment at the enterprise and the timeliness of their submission for state verification;
— for providing quality control services with the necessary technical documentation.
3.12. Organizes random checks of the quality of finished products, raw materials, materials, semi-finished products, components, quality and condition of technological equipment and tools, conditions of production, storage and transportation of products, not provided for by the technological process.
3.13. Organizes the work on formalizing the results of control operations, keeping records of product quality indicators, defects and their causes, compiling periodic reports on the quality of products, work (services) performed.
3.14. Takes part in the work, which is aimed at monitoring compliance with the regulatory deadlines for updating products and preparing them for attestation and certification.
- IV. Rights
The head of the quality control department has the right to:
4.1. Contact the management of the enterprise:
- with proposals for improving the activities of the enterprise on relevant issues;
- with the requirements of assistance in the performance of their duties and rights.
4.2. Get acquainted with the draft decisions of the management of the enterprise related to its activities.
4.3. Monitor compliance with the requirements of standards and technical specifications in the production of products in the structural divisions of the enterprise.
4.4. Represent the interests of the enterprise in relations with other organizations and public authorities on issues of product quality management.
4.5. Interact with the heads of structural divisions of the enterprise.
4.6. Receive information and documents that are necessary for the performance of their duties.
4.7. Maintain correspondence with structural divisions of the enterprise, other organizations on issues of product quality management.
4.8. Sign and endorse documents within their competence.
- V. Responsibility
The head of the quality control department is responsible for:
5.1. In case of causing material damage, within the limits determined by the criminal, civil, labor legislation of the Russian Federation.
5.2. In the event of an offense being committed in the course of carrying out its activities, within the limits determined by the criminal, civil, administrative legislation of the Russian Federation.
5.3. In case of non-performance or improper performance of their official duties, which are provided for by this job description, to the extent determined by the labor legislation of the Russian Federation.
Head of structural
divisions:
(signature) surname, initials
00.00.00
(signature) surname, initials
00.00.00
(signature) surname, initials
Familiarized with the instructions:
00.00.00
(signature) surname, initials
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The head of the Quality Control Department has the right to:
Stop accepting and shipping products that do not comply with specifications, drawings, standards, established completeness, technical specifications. documentation. The order of the head of the QCD can be canceled by the director of the plant with a written notification to the higher organization. Disagreements between the director and the head of the QCD are resolved by the leadership of the higher organization;
Do not accept products if they are presented incompletely;
Submit proposals to the management of the plant on bringing to justice the employees responsible for the production of defective products, violations, etc.
Require the heads of workshops to eliminate the causes of marriage and defects; uniform receipt of products for control;
Require the implementation of equipment inspection schedules for those. accuracy;
Require a reduction in the size of bonuses to the heads of workshops, departments, craftsmen who do not provide adequate quality;
Require all analyzes and tests on product quality;
Recruit, relocate and dismiss QCD employees in conjunction with the Human Resources Department.
Boss OTK is obliged:
Ensure quality control;
Make decisions on rejection or release of products in cases of dispute;
Ensure the proper organization of control in all areas;
Inform the management of the plant about all cases of marriage, defects;
Organize those. training of QCD employees;
The Head of the Quality Control Department is also responsible for:
for the correct organization of those. control, timeliness of product acceptance;
For the correctness of the documentation;
For the correct assessment of product quality.
Typical structure of QCD:
| Acceptance of the main materials | Bureau of acceptance of semi-finished products | |||||
| Receiving aux. materials | ||||||
| Acceptance of semi-finished products | ||||||
| Intershop control | Bureau of Interdepartmental Control | |||||
| Counter. resp. operations | ||||||
| Finished product control | Bureau of Product Control and Testing | |||||
| Product testing | Head of Quality Control Department | |||||
| Completeness control | ||||||
| Complaint study | ||||||
| The study of quality in operation. | ||||||
| Accounting and analysis of marriage | Marriage Records and Analysis Bureau | |||||
| Information on defects from workshops | ||||||
| Development of technical control processes | Bureau of Technical Preparation of Production | |||||
| Instruction at all stages | ||||||
| Designing Controls | ||||||
| Development of marriage classifications | ||||||
| Development of T.U. | ||||||
| Watching the Gauges | ||||||
| Methodological guide | ||||||
| Spare parts control | Counterboring Bureau. | Control Bureau. means of production | ||||
| Equipment control after repair | ||||||
| Tool control | Instrumentation | |||||
| Accurate measurements | ||||||
| Maintaining unity of measure | ||||||
| Auxiliary product control | ||||||
| Calibration briefing | ||||||
2. QCD structures can vary significantly depending on the size and nature of the enterprise. However, as a rule, QCD should be such that it can perform the tasks assigned to it.
In large enterprises, the assigned tasks are performed by fairly large departments. These can be bureaus or even departments (department of input control, department of technical control, department of work with consumers, etc.).
In small enterprises, these may be small divisions or even individual performers.
The student performing the work must propose and justify the structure of the QCD of a particular enterprise.
Task No. 3 Develop an acceptance control plan based on the SEC standard and carry out control according to this plan.
Goal of the work: Study and application of statistical acceptance control.
Exercise.
1. Give a theoretical justification for the rules for conducting the SPC.
2. To study and characterize the normative documents on the SEC.
3. To study the technology of carrying out the SPC according to an alternative method in accordance with GOST 18242-72.
4. Carry out the SPC with the completion of control charts.
General theoretical provisions for conducting SPC on an alternative basis.
The essence of statistical acceptance control is as follows. From a batch of products with a volume of N, observing the principle of randomness, a sample is selected from P units, as a rule, is significantly less than N. All units in the sample are subjected to control, as a result of which the degree of suitability of each unit for further use is determined. Then, certain generalized statistical characteristics are calculated, which are compared with the normative ones, i.e. specified in the normative and technical documentation. As a result of the comparison, a judgment is made about the quality of the entire batch and its further use.
Statistical acceptance control is carried out according to a strictly justified control plan, which is understood as a set of data on the type of control, the volume of the controlled batch of products, samples (for piece products) or samples (for non-piece products), on control standards and decision rules. The main quantitative characteristics of the control are: the level of defectiveness, the risk of the supplier, the risk of the consumer, the acceptance number, the rejection number.
Defectiveness rate - the proportion of defective (inappropriate quality) units of products or the number of defects per hundred units of products. There are input, average input, output, average output, acceptance and rejection levels of defectiveness. The input is the level of defectiveness in a batch or stream of products entering the control for a certain period of time. The average input defectiveness level is the mathematical expectation of the defectiveness level in several batches or a stream of products received for control over a certain time interval. The output is considered to be the defectiveness level in the accepted batch or product flow for a certain time interval. The average output defectiveness level is the mathematical expectation of the defectiveness level in accepted and rejected (not accepted) lots (in which, after complete control, all detected defective units are replaced by good ones), and similarly, in the product flow for a certain time interval. Acceptance defectiveness level - the maximum defectiveness level (for single lots) or the average defectiveness level (for a sequence of lots) that is considered satisfactory for the purposes of product acceptance. The acceptance level for a given control plan corresponds to a high probability of acceptance. Rejection level of defectiveness - the minimum level of defectiveness in a single batch, which is considered unsatisfactory for the purposes of product acceptance. The rejection level of defectiveness for this control plan corresponds to a high probability of rejection; for a sequence of batches, the defectiveness level of defects is not established.
Since the sample of products for control does not always carry sufficiently objective information about the quality of the batch being checked, there is always an element of risk both for the manufacture of products and for its consumer (according to the witty remark of the American statistician A. Stein, there are no risk-free actions at all, or even riskless inaction). Sometimes a batch of products is recognized by the consumer as not meeting the established requirements, since unsatisfactory results were obtained from the units of products selected from the batch and subjected to control. This is the supplier's risk (α). In addition, there is a possibility of accepting a lot of unsatisfactory quality (based on sampling control data), this is the risk of the consumer (β). Taking into account the risks α and β when planning control tests guarantees the supplier from rejecting good lots, and the consumer from accepting bad lots.
It is not possible to completely eliminate the risk of both types, but it can be accurately determined by using statistical methods. Statistical acceptance control differs from conventional control in that it first of all specifies the reasonable risks of the supplier and the consumer, while in non-statistical control, each party risks indefinitely.
The values α and β represent, respectively, the probability of errors of the first and second kind. The sum α + β characterizes the probability of incorrect estimates of product quality, and the values 1 - α and 1 - β - the probability of correct estimates, i.e. reliability of control. In practice, the values of α and β are chosen to be 0.10; 0.05 and 0.01, which corresponds to 10, 5 and 1%. Their assignment is not a statistical task, but is completely determined by the consequences of incorrectly made decisions (errors of the first and second kind).
Acceptance number - a control standard that is a criterion for accepting a batch of products and equal to the maximum number of defective units (defects) in a sample or sample in the case of statistical acceptance control by an alternative attribute or the corresponding limit value of the controlled parameter in a sample or sample in the case of statistical control by a qualitative attribute.
Rejection number - a control standard that is a criterion for rejecting a batch of products and is equal to the minimum number of defective units (defects) in a sample or sample in the case of statistical acceptance control by an alternative feature or the corresponding limit value of the controlled parameter in a sample or sample in the case of statistical acceptance control by quality sign.
To assess the effectiveness of the statistical acceptance control plan, an operational characteristic is used - expressed by an equation, graph or table and determined by a certain control plan, the dependence of the probability of accepting a lot on the value characterizing the quality of this product.
The function of operational characteristics is a mathematical expression of the probability of accepting a batch, depending on the proportion of defective units in it. From operational performance, you can determine the expected percentage of good lots for a given control plan. The operational characteristics of the control plan are depicted in the form of a graph (Fig.), where the probability P (q) of acceptance of a batch of products is plotted on the y-axis, and the proportion of defective units of products (or the level of defectiveness) q in this batch is plotted on the abscissa. If not a sample is subjected to control, but the entire batch of products (with continuous control), then the operational characteristic will look like a rectangle (Fig. a). The probability of accepting a batch with any content of defective units from zero to the specified critical value q k in this case will theoretically be equal to one, and the probability of accepting a batch with a content of defective units q< q к будет равна нулю. В данном случае имеет место идеально полное разделение уровня входного контроля (q к) на две области: область приемки и область браковки. В связи с этим оперативную характеристику сплошного контроля называют идеальной.
During selective control, the consumer and the manufacturer agree on two levels: acceptance q 0 and rejection q m . Party with level q< q m - плохой. Интервал q 0 < q < q m является зоной неопределенности (партии с таким уровнем дефектности принято считать допустимыми). Типичная характеристика плана выборочного контроля показана на рис. б.
For this plan, the equations are valid:
The operational characteristic always passes through the given points: point 1, lying at the intersection of P (1 - α) and q 0, and point 2, lying at the intersection of P β with q m. Usually the probability Р (1 – α) for parties with q 0 is taken equal to from 0.90 to 0.99, and Р β for parties with q m - equal to 0.1 to 0.01.
The operational characteristic graph has three zones: I - acceptance zone, II - uncertainty zone and III - rejection zone. All batches lying in the acceptance area will be accepted; lying in the rejection zone are rejected. Parties that lie in the zone of uncertainty may be among those accepted and rejected. If you do not resort to continuous control, then it is impossible to eliminate the zone of uncertainty. Obviously, it is possible to reduce the width of the zone by increasing the sample size, but in this case, the cost of control will increase. A party that lies in the zone of uncertainty is worse than the one that is considered acceptable, but better than the one that is rejected.
Usually, the SPC is carried out according to an alternative principle, on which a number of standards have been developed. The most famous and frequently used GOST 18242-72.SPK. by alternative.
This standard provides tables to determine consumer risk β, rejection level QL, acceptance level AQL and sample size. n; the consumer's risk is assumed to be 5 or 10%.
Based on this standard, a working instruction has been developed for practical application, which is given in Appendix 2.
- Organizes work to control the quality of products manufactured by the enterprise, the performance of works (services) in accordance with the requirements of standards and specifications, approved samples (standards) and technical documentation, terms of supply and contracts, as well as to strengthen production discipline, ensure high-quality and competitive production capable products.
- Organizes the development of measures to improve the quality of products (works, services), ensure their compliance with the current level of development of science and technology, the needs of the domestic market, export requirements, etc.
- Provides verification of material resources (raw materials, materials, semi-finished products, components) arriving at the enterprise, preparation of conclusions on the compliance of their quality with standards and specifications.
- Operational control at all stages of the production process, control of the quality and completeness of finished products, the quality of tools and technological equipment manufactured at the enterprise, as well as the correct storage of raw materials, materials, semi-finished products, components, finished products in the company's divisions and warehouses.
- Manages the implementation of measures to improve the quality of products (works, services), preparation for certification, development and implementation of a quality management system, standards and regulations, indicators regulating the quality of products (works, services), the most advanced control methods, providing for automation and mechanization of control operations , systems of defect-free delivery of products, non-destructive testing, etc., the creation of special means for these purposes.
- Participates in the work to determine the range of measured parameters and optimal standards for measurement accuracy, to select the necessary means for their implementation, to monitor compliance with the regulatory deadlines for updating products and preparing them for certification.
- Organizes random checks of the quality of finished products, raw materials, materials, semi-finished products, components, quality and condition of technological equipment and tools, conditions of production, storage and transportation of products, unforeseen by the technological process.
- Provides control over the testing of finished products and the execution of documents certifying the quality of products (works, services), the preparation of claims in case of violation by suppliers of quality requirements for supplies, as well as the timely preparation of methods and technological instructions for the current control of the manufacturing process, the state of control and measuring equipment on enterprise and the timeliness of their submission for state verification, for the provision of the technical control service with the necessary technical documentation.
- Leads the work on the analysis of complaints, the study of the causes of defects and violations of production technology, the deterioration of the quality of work, the release of defects and products of lower grades, the development of proposals for their elimination, as well as monitoring the implementation of the necessary measures to increase the responsibility of all production links for the release of products, meeting the established requirements, to stop the acceptance and shipment of low-quality products.
- Organizes work on keeping records of product quality indicators, defects and their causes, compiling periodic reports on the quality of products, work (services) performed.
- Manages department employees.
Sample form (example template) instructions:
___
(name of institution, organization)
Job description of the head of the technical control department (QCD)
I approve
______________________________
(head of an institution, organization,
another official
______________________________
authorized to approve
______________________________
job description)
_________ ____________________
(signature) (surname, initials)
"___" ____________ ____
I. General provisions
1. The head of the technical control department belongs to the category "Heads".
2. Appointment to the position of the head of the technical control department and dismissal from it is carried out by order of the head of the enterprise in compliance with the requirements of the Labor Code of Ukraine and the current labor legislation.
3. The head of the technical control department is directly subordinate to ____________________________________________________________
______.
______________________________________________________________________.
II. Job Responsibilities
Head of technical control department:
1. Organizes work to control the quality of products manufactured by the enterprise, the performance of work (services) in accordance with the requirements of standards and specifications, approved samples (standards) and technical documentation, terms of supply and contracts, as well as to strengthen production discipline, ensure high technical level and product quality.
2. Takes part in planning to improve the quality of products (works, services), meets the level of development of science and technology, market needs, export requirements, and the like in terms of its technical and economic indicators.
3. Provides verification of material resources (raw materials, materials, semi-finished products, components) that enter production, preparation of conclusions on the compliance of their quality with standards and specifications, operational control at all stages of the production process, quality control and completeness of finished products, quality of manufactured in the production of tools and technological equipment, as well as the correct storage of raw materials, materials, semi-finished products, components in the company's divisions and in warehouses, finished products for shipment to consumers.
4. Leads the development and implementation of measures to improve the quality of products (works, services), the introduction of a quality management system of standards and regulations, indicators regulating the quality of products (works, services), the most advanced control methods, providing for the mechanization and automation of control operations, systems of defect-free delivery of products, non-destructive testing and others, the creation of special means for this purpose.
5. Takes part in the work to determine the range of measured parameters and the optimal standards of measurement accuracy for the selection of the necessary means of their implementation, monitoring compliance with the standard terms for updating products and preparing them for quality certification.
6. Organizes the conduct of random checks of the quality of finished products and material resources that are not provided for by the technological process, the quality and condition of technological equipment and tools, the conditions of production, packaging, storage, loading and transportation of products, raw materials, materials, semi-finished products, components , tool in the enterprise.
7. Provides control over the testing of finished products and the execution of documents certifying the quality of products (works, services), the preparation of claims for violations by suppliers of quality requirements for supplies, as well as the timely preparation of methods and technological instructions for the current control of the manufacturing process, the state of control measuring instruments at the enterprise and the timeliness of their submission to the state audit, for the provision of quality control services with the necessary technical documentation.
8. Leads the work on the analysis of complaints, the study of the causes of defects and violations of production technology, the deterioration of the quality of work, the release of defects and products of lower grades, the development of proposals for their elimination, as well as control over the implementation of the necessary measures to increase the responsibility of all production links for the release products, in accordance with established requirements, to stop the acceptance and shipment of low-quality products.
9. Organizes work on registration of the results of control operations, keeping records of product quality indicators, defects, their causes and perpetrators, drawing up periodic reports on the quality of products, work (services) performed.
10. Supervises the employees of the department.
11. _____________________________________________________________
______________________________________________________________________.
12. _____________________________________________________________
______________________________________________________________________.
______________________________________________________________________.
III. Rights
The head of the technical control department has the right to:
1. Act on behalf of the department in relations with other structural divisions of the enterprise, represent the interests of the enterprise in relations with other organizations on issues within its competence.
2. Make proposals for improving the activities of the enterprise (department).
3. Demand and receive the necessary information from the heads of structural divisions of the enterprise and other employees.
4. Require the management of the enterprise (other managers) to assist in the performance of duties and the exercise of the rights provided for in this job description.
5. Check the activities of the structural divisions of the enterprise in compliance with the requirements of standards and specifications.
6. Interact with the heads of all structural divisions of the enterprise.
7. Independently conduct correspondence with the structural divisions of the enterprise, as well as with other organizations on issues within its competence.
8. ______________________________________________________________
______________________________________________________________________.
9. ______________________________________________________________
______________________________________________________________________.
IV. Responsibility
The head of the technical control department is responsible
1. For improper performance or non-performance of their official duties provided for by this job description - within the limits determined by the current legislation of Ukraine.
2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of Ukraine.
3. For causing material damage - within the limits determined by the current labor legislation on labor of Ukraine.
4. ______________________________________________________________
______________________________________________________________________.
5. ______________________________________________________________
______________________________________________________________________.
V. The head of the technical control department must know:
1. Decrees, orders, orders, methodological, regulatory and other guidance materials on product quality management.
2. The system of state supervision, interdepartmental and departmental control over product quality.
3. Planning methods for improving product quality.
4. Systems, methods and means of technical control.
5. Technology of production of the enterprise's products.
6. The standards and technical conditions in force in the industry and at the enterprise, the procedure for attesting the quality of industrial products.
8. Rules for testing and acceptance of products.
9. Organization of accounting, procedure and terms for reporting on product quality.
10. Experience of leading domestic and foreign enterprises in achieving high product quality indicators.
11. Fundamentals of economics, labor organization, production and management.
12. Fundamentals of labor legislation.
13. _____________________________________________________________
______________________________________________________________________.
14. _____________________________________________________________
______________________________________________________________________.
VI. Qualifications
Higher education in the relevant field of study (master, specialist or bachelor). Postgraduate education in management. Work experience in technical control by profession: for a master or specialist - at least 2 years, for a bachelor - at least 3 years.
- _______________________________________________________________
______________________________________________________________________.
VII. Relationships (connections) by position
1. In the absence of the head of the technical control department, his duties are performed by a deputy (in the absence of such a person appointed in the prescribed manner), who acquires the relevant rights and is responsible for the proper performance of the duties assigned to him.
2. To fulfill duties and exercise rights, the head of the technical control department interacts:
2.1. With the chief technologist on:
2.1.1. Receipt:
Conclusions on the compliance of material resources with the requirements of standards;
Conclusions on the possibility of using material resources in production;
2.1.2. Provisions:
Material resources for the analysis of their compliance with the requirements of standards;
- _______________________________________________________________.
2.2. With the chief designer on:
2.2.1. Receipt:
Technical documentation on testing product samples;
Descriptions of technological processes indicating quality requirements;
- _______________________________________________________________.
2.2.2. Provisions:
Information about identified technological shortcomings and proposals for their elimination;
Test reports for product samples;
- _______________________________________________________________.
2.3. With the chief mechanic on:
2.3.1. Receipt:
Plans for the inspection and repair of equipment; - Means of control over the quality of equipment repair;
- _______________________________________________________________.
2.3.2. Provisions:
Proposals for improving product quality;
- _______________________________________________________________.
2.4. From ______________________ for questions:
________________________________________________________________
______________________________________________________________________.
2.5. From ______________________ for questions:
________________________________________________________________
______________________________________________________________________.
2.6. From ______________________ for questions:
________________________________________________________________
______________________________________________________________________.
Supervisor
structural unit
______
(signature)
______________________
(surname, initials)
"___" __________ ____
AGREED:
Head of the legal department
______
(signature)
______________________
(surname, initials)
"___" __________ ____
Familiarized with the instructions:
______
(signature)
______________________
(surname, initials)
"___" __________ ____
Like? Like!
0.1. The document comes into force from the moment of its approval.
0.2. Document developer: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
0.3. Document approved: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
0.4. Periodic verification of this document is carried out at intervals not exceeding 3 years.
1. General Provisions
1.1. The position "Head of the technical control department" belongs to the category "Managers".
1.2. Qualification requirements - complete higher education in the relevant field of study (master, specialist). At least 2 years of technical control experience.
1.3. Knows and applies:
- legislative and regulatory legal acts, methodological materials on product quality management;
- a system of state supervision, interdepartmental and departmental control over product quality;
- methods of planning to improve the quality of products;
- systems, methods and means of technical control;
- production technology of the company's products;
- current standards and specifications in the industry and at the enterprise, the procedure for certification of products (works, services);
- the procedure for attestation of the quality of industrial products;
- the procedure for submitting and considering complaints about the quality of raw materials, materials, semi-finished products, components and finished products;
- rules for testing and acceptance of products;
- organization of accounting, procedure and terms for reporting on product quality;
- experience of leading domestic and foreign enterprises in achieving high levels of product quality and organization of its control;
- fundamentals of economics, labor organization, production and management;
- basics of labor legislation;
- means of computer technology, communications and communications.
1.4. The head of the technical control department is appointed to the position and dismissed by order of the organization (enterprise / institution).
1.5. The head of the technical control department reports directly to _ _ _ _ _ _ _ _ _ _ .
1.6. The head of the technical control department manages the work _ _ _ _ _ _ _ _ _ _ .
1.7. The head of the technical control department during the absence is replaced by a duly appointed person who acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.
2. Description of work, tasks and job responsibilities
2.1. Organizes work to control the quality of products manufactured by the enterprise, the performance of works (services) in accordance with the requirements of standards and specifications that are approved by samples (standards) and technical documentation, terms of supply and contracts, as well as to strengthen production discipline, ensure production quality and competitive products.
2.2. Participates in planning to improve the quality of products (works, services), which correspond in their technical and economic indicators to the level of development of science and technology, market needs; export requirements, etc.
2.3. Provides verification of material resources (raw materials, semi-finished products, components entering production, preparation of conclusions on their quality compliance with standards and specifications, operational control at all stages of the production process, quality control and completeness of finished products, quality of tools manufactured in the production and technological equipment, as well as the correct storage of raw materials, materials, semi-finished products, components in the company's divisions and in warehouses for finished products before they are sent to consumers.
2.4. Manages the development and implementation of measures to improve the quality of products (works, services), preparing them for state attestation and certification, the introduction of a quality management system of standards and regulations, indicators regulating the quality of products (works, services), the most advanced control methods that provide for mechanization and automation of control operations, systems for defect-free delivery of products, non-destructive testing and others, by creating special means for this purpose.
2.5. Participates in the work to determine the range of measured parameters and optimal standards for measurement accuracy, to select the necessary means for their implementation, to monitor compliance with the regulatory deadlines for updating products and preparing them for attestation and certification.
2.6. Organizes unforeseen by the technological process random checks of the quality of finished products and material resources entering the enterprise, the quality and condition of technological equipment and tools, production conditions, packaging, storage, loading and transportation of products, raw materials, materials, semi-finished products, components and tools at the enterprise .
2.7. Provides control over the testing of finished products and the execution of documents certifying the quality of products (works, services), the preparation of claims for violations by suppliers of quality requirements for supplies, as well as the timely preparation of methods and technological instructions for the current control of the manufacturing process, according to the state of control and measuring equipment at the enterprise and the timeliness of their submission to the state audit, for the provision of quality control services with the necessary technical documentation.
2.8. Leads the work on the analysis of complaints, the study of the causes of defects and violations of production technology, the deterioration of the quality of work, the release of defective products and lower grades, the development of proposals for their elimination, as well as monitoring the implementation of the necessary measures to increase the responsibility of all production links for the release of products in accordance with with the established requirements, with the termination of acceptance and shipment of low-quality products.
2.9. Organizes the work on registration of the results of control operations, accounting for product quality indicators, marriage, its causes and perpetrators, compiling periodic reports on the quality of products, work (services) performed.
2.10. Manages department employees.
2.11. Knows, understands and applies the current regulatory documents relating to its activities.
2.12. Knows and fulfills the requirements of regulatory acts on labor and environmental protection, complies with the norms, methods and techniques for the safe performance of work.
3. Rights
3.1. The head of the technical control department has the right to take actions to prevent and eliminate the occurrence of any violations or non-compliances.
3.2. The head of the technical control department has the right to receive all social guarantees provided for by law.
3.3. The head of the technical control department has the right to demand assistance in the performance of his duties and the exercise of rights.
3.4. The head of the technical control department has the right to demand the creation of organizational and technical conditions necessary for the performance of official duties and the provision of the necessary equipment and inventory.
3.5. The head of the technical control department has the right to get acquainted with the draft documents relating to his activities.
3.6. The head of the technical control department has the right to request and receive documents, materials and information necessary for the performance of his duties and orders of the management.
3.7. The head of the technical control department has the right to improve his professional qualifications.
3.8. The head of the technical control department has the right to report all violations and inconsistencies identified in the course of his activities and make proposals for their elimination.
3.9. The head of the technical control department has the right to get acquainted with the documents defining the rights and obligations of the position held, the criteria for assessing the quality of the performance of official duties.
4. Responsibility
4.1. The head of the technical control department is responsible for non-fulfillment or untimely fulfillment of the duties assigned by this job description and (or) non-use of the rights granted.
4.2. The head of the technical control department is responsible for non-compliance with the rules of internal labor regulations, labor protection, safety, industrial sanitation and fire protection.
4.3. The head of the technical control department is responsible for disclosing information about the organization (enterprise/institution) that is a trade secret.
4.4. The head of the technical control department is responsible for non-fulfillment or improper fulfillment of the requirements of the internal regulatory documents of the organization (enterprise / institution) and the legal orders of the management.
4.5. The head of the technical control department is responsible for offenses committed in the course of his activities, within the limits established by the current administrative, criminal and civil legislation.
4.6. The head of the technical control department is responsible for causing material damage to the organization (enterprise / institution) within the limits established by the current administrative, criminal and civil legislation.
4.7. The head of the technical control department is responsible for the misuse of the granted official powers, as well as their use for personal purposes.
